Terms of service
Introduction
Welcome to The Freckle Pen. By accessing and using our website, you agree to the following Terms & Conditions.
General
We reserve the right to update or change these Terms & Conditions at any time without prior notice. By continuing to use our website, you accept any changes made.
Products
We aim to ensure all product descriptions, images, and details are as accurate as possible. However, slight variations may occur due to lighting, screen settings, and application.
Product Disclaimer
The Freckle Pen is a cosmetic product intended for external use only. Results may vary depending on individual skin type and application technique.
We recommend performing a patch test prior to use. The Freckle Pen is not responsible for any adverse reactions, irritation, or misuse of the product.
Orders
All orders are subject to availability and confirmation.
By placing an order, you confirm that the information provided is accurate and that you are authorised to use the payment method.
An order confirmation email does not constitute acceptance of your order. Acceptance occurs once your order has been dispatched.
We reserve the right to cancel or refuse any order at our discretion.
Pricing
All prices are listed in AUD and are subject to change without notice.
Shipping
Once your order has been dispatched, The Freckle Pen is not responsible for delays, loss, or damage caused by third-party courier services.
Customers are responsible for ensuring all shipping details are correct at checkout.
Returns & Refunds
Due to hygiene reasons, we do not accept returns on opened or used cosmetic products unless required under Australian Consumer Law.
Please refer to our Returns & Refunds Policy for full details.
Intellectual Property
All content on this website, including images, branding, and text, is the property of The Freckle Pen and may not be used, reproduced, or distributed without permission.
Liability
To the fullest extent permitted by law, The Freckle Pen shall not be liable for any indirect or consequential loss arising from the use or misuse of our products.
Changes to Terms
We reserve the right to update these Terms & Conditions at any time without prior notice.
Contact
For any questions, please contact us at: contact@thefrecklepen.com.au