Refund policy

Returns & Refunds Policy

Due to hygiene reasons, we do not accept returns or exchanges on any opened or used products.

We do not offer refunds or exchanges for change of mind. Please ensure you select carefully before placing your order.

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Faulty or Damaged Items

If your item arrives faulty, damaged, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

Once reviewed, we will offer a replacement or refund where required in accordance with Australian Consumer Law.