Shipping & Returns

Shipping & Returns

Shipping Rates

We offer free standard shipping on all Australian orders via Australia Post.

Express shipping is available for a flat rate of $14 AUD.

Processing Times

Orders are typically processed within 1–3 business days.

Delivery Times

Estimated delivery timeframes:

Shipping times may vary depending on your location.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details.

Returns & Refunds

Due to hygiene reasons, we do not accept returns or exchanges on any opened or used products.

We do not offer refunds or exchanges for change of mind. Please ensure you select carefully before placing your order.

Faulty or Damaged Items

If your item arrives faulty, damaged, or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.

Once reviewed, we will offer a replacement or refund where required in accordance with Australian Consumer Law.